I bought this on launch day (today). The first thing I noticed when I unpacked it is that the sync cable stinks (very strong chemical smell). I have a headache from it sitting on my desk.
My second out of the box experience is that you can't do anything with the device until you install the Microsoft software. It says 200MB of free space required. I had 600MB so I thought I should be fine. Nope, after about 5 minutes the install quits with a totally useless error referencing a knowledge base article that has about a dozen possible causes. I deleted some files, but the second time it didn't even get as far as the first and there wasn't even an error message (just a link to a different MS knowledge base article).
I eventually got the software installed after freeing up a couple of gigs and I was able to copy some music and play it. Plays fine but I haven't been able to figure out how to download any apps (even the calculator) and annoyingly the playback stops when it connects to the PC. I also signed up for the Zune subscription trial, but it's not immediately clear how to use that either. Get more detail about Zune HD 32 GB Video MP3 Player (Platinum).
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